You can download our app from Google Play Store or Apple IOs.
You can also download our app using this link: Coming Soon
or by scanning this QR code: Coming Soon

Link to Youtube demo video , coming soon..

Our app is available in India.

• Go to your home screen. You'll find different listings here
• You can browse through these listings or search for a specific dish you are craving.
• Once you find the dish of your choice, add it to the cart and proceed to checkout.

There is no review process for a new listing unless some other user reports it.

You can increase your quota for listing by buying a subscription package.
You can either buy a subscription package by pressing the manage quota button displayed on
the listings screen or simply pressing the promote button displayed next to each listing.

• Trial package - 30 listings.
• Monthly package- any number of listing for next 30 days.
• Unlimited package - any number of listings for 365 days.
• Coupon based Quota package - free X number of listing based on coupon Admin reserves the right to give any user free subscription coupon.

You can either buy a subscription package from the user account or press the promote button next to each listing.

• Delivery Basic Package - 10 free deliveries to customer.
• Delivery Advance Package - 30 free deliveries to customers.
• Unlimited package - any number of listings for 365 days.
• Coupon based delivery package - free X number of free deliveries based on coupon Admin reserves the right to give any user a free subscription coupon.

You can promote your items by buying a promotional package. It will enable you to promote your listings on the home screen's top results. Your listings will appear at the top, and buyers will be more likely to purchase your food items.

To promote your listings on the app's home screen, you can buy a promotion package from the user account or by pressing the promote button displayed on each listing.

Here are the different packages you can buy:

• Trial package - You can promote 10 listings.
• Basic package - You can promote 30 listings.
• Monthly package- any number of listing for next 30 days.
• Unlimited package - any number of listings for 365 days.
• Coupon based -3 days promotion for a single item

Admin reserves the right to give free promotion coupon to any user.

If the seller isn't providing free delivery then a delivery fee will be calculated by the app's API based on your location and shown before you checkout.

A very small Transaction fee is paid by customer for usage of Hunger Tale platform. This amount can be seen during the check-out and is part of the payment invoice.

In the description, you can specify what ingredients are used to make your food item? How delicious it tastes? Its other benefits and features.

Items which is banned , needs authorization for sale or not related to homemade food.

You can promote your items by buying a promotional package. It will enable you to promote your listings on the home screen's top results and the recommended seller's section. Your listings will appear at the top, and buyers will be more likely to purchase your food items.

There are Three types of fees which hunger tale charges:

• The Fee for buying more listings than your quota.
• The Fee for buying a delivery subscription, by which Hunger tale becomes responsible for delivering orders to your customers.
• The Fee for promoting a listing and getting it more visibility on the app.

The fee which hunger tale charges depends on

• The additional listings you want.
• The number of listings you want to be promoted.
• The number of deliveries you want from hunger tale.

• You'll find a button with a plus sign in the middle of the home screen's bottom navigation bar.
• Pressing this button, you'll be able to create a listing of your food item, after which it'll be available in the hometab of the buyers and they'll be able to find and search it.

Coming soon.

• Check the status of your order after tapping on the activity icon in the bottom navigation bar.
• Once the order has been completed, You can review the order and leave a rating based on its quality and taste.

(for seller)

Coming soon.

• Once someone places an order on your listing, You will get a notification that someone has placed an order.
• You have two options; you can either accept it or cancel it by tapping a button on the message.
• You will get this notification in the form of a message displayed in the chat window.
• You can navigate to the chat window by tapping on the chat button in the bottom navigation bar.

Seller is not obligned to accept any cancellation once the order is accpted. Buyer can only make the request to seller for any such cancellation and it is upto seller’s consideration for the final decision.

• When you are in the application's home tab, You can choose to order different food items.
• Here, you can also search for the food dish you're interested in.
• We have created different categories like recommended food, top-selling pre-ordered food, and best home-cooked food
• We will suggest you different food items with high demand in these categories.
• Scrolling to the bottom, you'll also be able to browse through the entire listings available on our app.
• Just tap on the item of your choosing. Our app will take you to the product page, where its elaborate details will be available.
• From this page, you can add your chosen item to your cart.

User can select items from as many sellers as they would like. In the cart , items are cosnolidated at seller level and payment can be done all at once.

There is an option to update your current location during purchange cart as well ad the account address book.

After 24 hours, items are auto removed from the cart if not purchased.

There is an option to update your current location from the purchase cart during delivery selection.

Date and time can be set from ppurchase cart during delivery selection.

If the seller doesn't provide free delivery then you have two options to choose from:

Meet up: You mutually agree on a location with the seller to pick up your food items and make the payment.

Delivery: You pay an extra amount to hunger tale, and we take the responsibility of bringing the food items to your location.

• When you proceed to checkout, You'll be asked to choose your mode of payment.
• Once you decide, you want to make a payment through a credit card.
• You'll be asked to enter your card's number, passcode, and expiry date.
• After this, your order will be registered on our app.

On making the payment, the payment is kept safe with hunger tale. It is also transferred to the seller upon you confirming that you've received the order.

User has Edit options to add/remove items, change quanitity etc from the cart.

• First, you'll have to tap on the activity button in the bottom navigation bar.
• Tapping this button will direct you to the activity screen.
• You'll have the option to view all your order's status by tapping on the "order status" button on the activity screen's top navigation bar.

• Your order's confirmation depends on the Seller.
• Once you place an order and make the payment, the Seller can choose whether to accept the order or not.

Once you place an order, a notification is sent to the seller that you've placed an order with him. He has the option to either accept this order or decline it. Before he accepts this order, you can easily cancel the order without his consent. However, once he accepts the order, you can only "REQUEST cancellation" and won't cancel the order without seller's consent.

We will refund your payment if the seller doesn't accept the order within 60 minutes of order placement.

Once you place an order, a notification is sent to the seller that you've placed an order with him. He has the option to either accept this order or decline it. Before he accepts this order, you can easily cancel the order without his consent. However, once he accepts the order, you can only "REQUEST cancellation" and won't cancel the order without seller's consent.

Go to user account settings. You'll see the payment book options. Choose any of these methods to make payments:

• Cash payments: This option is available when the buyer has chosen the meetup option to collect their order.
• Payment Digital Account: Seller can have multiple accounts on which he can receive payment. He can also choose an account as a default option.
• Bank account : The seller can also use his bank account to collect payments.Stripe payment gateway is also provided for the seller to receive payments.

You can then set any of these methods as default for making payments.

User can change/ add payment accounts in the profile payment book option.

Once you check out, you'll need to add a payment method and consequently make a payment.

Once you proceed to checkout, you'll be asked to enter payment details. You can either enter your credit card details or your debit card details to place an order. Yes, it is a safe way of making a payment.

Go to user account settings. You'll see the payment book options. Choose any of these methods to make payments:

There are Three types of fees which hunger tale charges:

• The Fee for buying more listings than your quota
• The Fee for buying a delivery subscription, by which Hunger tale becomes responsible for delivering orders to your customers.
• The Fee for promoting a listing and getting it more visibility on the app.

The fee which hunger tale charges depends on

• The additional listings you want
• The number of listings you want to be promoted.
• The number of deliveries you want from hunger tale.

Once you dispatch the order and the customer receives it. He'll mark the status of the order as received. At this moment, your payment will be released to you.

No, you don't get payment as soon as you dispatch the order.
Once you dispatch the order and the customer receives it. He'll mark the status of the order as received. At this moment, your payment will be released to you.

Seller receive the payment after 24 hours of:

• Seller set the status of order as “Delivered“
• And/or Buyer set the status of order as “Received“

Customer will make delivery payments on top of the cost of the food items cost if the seller is not providing free delivery.
If the seller has subscribed to a delivery subscription of hunger tale then seller would be making a payment to Hunger tale for getting his items delivered to customers.

You can make the payment in cash if you've agreed to meet up with the seller to get your food items.

There are three different delivery methods:
Delivery: Delivery service is hired to deliver the food items to the customers.
Meet up: The customer will come to pick his order at the location you choose.
Free Shipping: The seller is responsible for delivering the food items to the customers.

Delivery subscription is when you buy a package from hunger tale to assist in delivery services. Hunger tale takes the responsibility to deliver your order to customers. The number of deliveries Hunger tale will provide for you will depend on the delivery subscription package you've purchased.

You can either buy a subscription package from the user account or press the promote button next to each listing.

• Delivery Basic Package - 10 free deliveries to customer
• Delivery Advance Package - 30 free deliveries to customers
• Coupon based delivery package - free X number of free deliveries based on coupon Admin reserves the right to give any user a free subscription coupon.

AS a buyer, you can make delivery payments on top of your total order cost at checkout either by credit card or debit card. If the seller is providing free delivery, you won't have to worry about paying additional delivery costs.

If you've chosen the meetup option for delivery, you can also pay in cash.

You can make the payment in cash if you've agreed to meet up with the seller to get your food items.

In the cart before proceeding with payment, user get the option to chose the delivery date and time for the receiving the items.

App's API will calculate charges of the delivery based on your location and other factors.

It is upto the seller to provide Free Delivery based on their posting.

Once the payment has been made, a message is sent to both buyer and seller. The buyer gets the message that the order has been placed. He also gets the option to cancel the order. The buyer receives this message for each order he places.

Once the payment has been made, a message is sent to both buyer and Seller. The Seller gets the message that the order has been placed. He has the option to either accept the order or cancel it. Whatever he chooses, the buyer receives notification through another message.

As a seller, whenever a buyer makes the payment to buy from you. You get a message notifying you about his order. You have two options. You can either accept his order or decline it by simply tapping a button.

If you don't accept the order within 60 minutes of the buyer placing the order, the buyer will get refunded, and your order will automatically get canceled.

• In the bottom navigation bar of the home screen, you'll find an option to view all chats done through our app.
• You can only chat with people who've given you order or whom you have given an order.

Yes, You can add pictures in your chat messages.

No, you cannot share any contact information with other users, and you must keep all communication inside the hungertale platform for everyone's safety and security.

By clicking the 3 dot button at the top of the user's profile screen, you'll be able to report him. Select any of the following reasons to report a person:

• Scam
• Food Quality
• Offensive chat/behavior
• Direct transaction outside HT
• Other ( Enter free text)
• Attached supporting image

Hunger tale doesn't allow you to delete messages. Messages are deleted automatically after 30 days have passed.

• First, you'll have to tap on the activity button in the bottom navigation bar.
• Tapping this button will direct you to the activity screen.
• You'll have the option to view all your order's status by tapping on the "order status" button on the activity screen's top navigation bar.

• In the activity screen, click on the order status button.
• You'll see the order status changed to dispatched when it has been shipped to you.

It is highly recommended that you mark the order as dispatched. If you've not marked the order as shipped and the customer doesn't mark the order as received, Hunger tale will automatically cancel the order and refund the customer. If you've marked the order as dispatched and the customer has not marked the order as received, your order will be considered complete after 24 hours.

it is recomendded to do so , incase seller also do not confirm the item received then payment will not be released.
but if seller set status to dispatch then amount is released within 24 hours

• Paid: Order ID created upon payment (Payment is made to HT account) - Order Staus Payment Made
• Confirmed: Seller Confirm the Orer - Order Status " Confirmed) , Quanitity from ads is reduced
• Dispatched: Delivery Picks the item - Order Status " Dispatched" , Incase of Meet-up , order still as confirmed
• Delivered: Upon item receiving by customer - Order Status "Delivered" , in case of Meet-up and free delivery, Seller can also set the status as delivered .
• Closed: After 24 hrs of order receiving - Order status " Closed" , money transfered from HT to Seller
• Refunded: Incase seller decline or do not confirm the order within 60 min.

Also after the order status is changed to dispatched or received, only seller get the option to refund.

When you open the buyer's chat screen who has given you an order, you will get an option here to cancel the order.

When you view your cart, Our app will show you all the items you've added to it and are about to order. This cart will also show you the individual cost of the items and the items' collective cost.

If you do not mark the order as received within 24 hrs and the order has not been marked dispatched by the seller, you will get refunded.

If the seller has marked the order as dispatched and you do not mark it as received. The order will be marked complete after 24 hrs.

When you open the seller's chat screen from whom you've ordered, you will get an option here to cancel the order.

Go to your account screen and then go to notification settings
By Default, all notifications are active unless the user deactivates them.

Push notification for new messages, order status, rating/review will always be visible.

Go to your account screen and then go to notification settings
By Default, all notifications are active unless the user deactivates them.

In the activity screen, click on the order status button. From here, you can see the status of your orders.

You can see all the activities in the application by tapping the activities button in the bottom navigation bar, including:

Review/Feedback: you can review an item you've purchased or a seller you've purchased from.
Order/Status: You can see your order's status, whether it has been dispatched or is being processed. You can also see here if an order has been canceled.
Sold History: From here, you can see all the items you've sold so far.
Purchase History: From here, you can see all the items you've purchased so far.
Refund dispute: If you've filed for a refund, you can see the progress of your dispute from here.

You can see the history of bought items by tapping the activities button in the bottom navigation bar on the home screen and selecting the "Purchase History" button.

You can see the history of sold items by tapping the activities button in the bottom navigation bar on the home screen and selecting the "Sold History" button.

You can see your dispute status by tapping the activities button in the bottom navigation bar on the home screen and selecting the "Refund Dispute" button.

You can see your reviews by tapping the activities button in the bottom navigation bar on the home screen and selecting the "Review/Feedback" button.

To promote your listings on the app's home screen, you can buy a promotion package from the user account or by pressing the promote button displayed on each listing.

Here are the different packages you can buy:

• Trial package - You can promote 10 listings
• Basic package - You can promote 30 listings
• Monthly package- any number of listing for next 30 days
• Unlimited package - any number of listings for 365 days
• Coupon based -3 days promotion for a single item

Admin reserves the right to give free promotion coupon to any user.

Here are the different packages you can buy:

• Trial package - You can promote 10 listings
• Basic package - You can promote 30 listings
• Monthly package- any number of listing for next 30 days
• Unlimited package - any number of listings for 365 days
• Coupon based -3 days promotion for a single item

Admin reserves the right to give free promotion coupon to any user.

Every Hunger Tale user once creates an account in Hunger Tale receive a fixed quota of free postings on Hunger Tale.

Coming soon

Coming soon

Seller can buy available delivery subcription with Hunger Tale Delivery partner to provide Free Shipping to it’s customers.

Rewards will be available at Notification or via email

Every user who reffer Hunger Tale to another success user, gets a one time reward. Please see details on the available rewards.

Promo code can be seen via email or notification at each user’s profile.

Once the payment has been made, a message is sent to both buyer and Seller. The buyer gets the message that the order has been placed. He also gets the option to cancel the order. The buyer receives this message for each order he places. The Seller also receives this message, and he has the option to either accept the order or cancel it. Whatever he chooses, the buyer receives notification through another message.

No, you can send the pictures/videos of the proof directly to seller. Seller will eaither arrange to pick-up the item or refund.

You can dispute an order or ask for a refund 24 hours after the order is marked completed or dispatched. Click on the refund and dispute button will take you to fill a form. Drag to choose the order which you'd like to dispute and select it.

Choose reason :

• Item not received
• Item quality issue (Wrong item or Other)
• Attach proof picture and screenshots
• Tell us the reason why you're filing a dispute in text form.

Once you fill out all these details, Hunger tale will send you an email that your dispute has been registered with us, and we're working on getting it solved for you.

Once you place an order, a notification is sent to the seller that you've placed an order with him. He has the option to either accept this order or decline it. Before he accepts this order, you can easily cancel the order without his consent. If he doesn't accept the order within 60 minutes of placing it. Order will automatically be cancelled and you'll be refunded.

However, once he accepts the order, you can only "REQUEST cancellation" and won't cancel the order without seller's consent.

If he doesn't respond to this cancellation request, you can report or dispute the order with the Hunger tale support team.

Hunger Tale release the money within 24 hours of the requests. Depending on the Bank processing time , it can take 3-4 working days.

Pictures, Videoa and chat messages are good proofs to be submited for refund/return requests.

User can fill the form and submit online. Hunger Tale team will review the request and compensate accordingly.

You can dispute an order or ask for a refund 24 hours after the order is marked completed or dispatched. Click on the refund and dispute button will take you to fill a form. Drag to choose the order which you'd like to dispute and select it.

Choose reason :

• Item not received
• Item quality issue (Wrong item or Other)
• Attach proof picture and screenshots
• Tell us the reason why you're filing a dispute in text form.

Once you fill out all these details, Hunger tale will send you an email that your dispute has been registered with us, and we're working on getting it solved for you.

User can fill the form and submit online. Hunger Tale team will review the request and compensate accordingly.

There could be several unavoidable reasons. Bueyers are encouraged to communicate with seller for the clarifications.

It is recommended that you accept the buyer's cancellation request unless the order is ready to be shipped.

Within 24 hrs of Order status changed to dispatched or received, Refund needs to be initiated. Once the order is closed, Refund is not possible

When you reject a buyer's cancellation request, the buyer can dispute the order with hunger tale customer support.

When you accept the buyer's cancellation request, the buyer gets refunded.

You can view the hunger tale terms and conditions from here: Coming soon

You can view the hunger tale Privacy policy from here: Coming soon

You can view the hunger tale Cookies policy from here: Coming soon

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Coming soon

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Coming soon

Once the order status is closed, the customer gets a notification in the activity screen and a message that the order is now closed and can leave a review on the completed order.

Customer can also attach pictures of the items received along with this review.

Once the order status is closed, the customer and the seller both get a notification in the activity screen and a message that the order is now closed and can leave a review on the completed order.

You can dispute an order or ask for a refund 24 hours after the order is marked completed or dispatched

Any user can report any profile by going to the public account view of a user profile and clicking on the three-dot button at the screen's top right.
After this, you'll be asked to fill a form to report that profile.

For any issue or complaint, please write a mail to support@hungertale.com. Please attach all the relevant documents and proofs.

You can dispute an order or ask for a refund 24 hours after the order is marked completed or dispatched. Click on the refund and dispute button will take you to fill a form. Drag to choose the order which you'd like to dispute and select it.

Choose reason :

• Item not received
• Item quality issue (Wrong item or Other)
• Attach proof picture and screenshots
• Tell us the reason why you're filing a dispute in text form.

Once you fill out all these details, Hunger tale will send you an email that your dispute has been registered with us, and we're working on getting it solved for you.

For any dispute or complaint, please write a mail to support@hungertale.com. Please attach all the relevant documents and proofs.

Once the order status is closed, the seller gets a notification in the activity screen and a message that the order is now closed and can leave a review on the completed order.

Once the order status is closed, the buyer gets a notification in the activity screen and a message that the order is now closed and can leave a review on the completed order.

• Check the status of your order after tapping on the activity icon in the bottom navigation bar.
• Once the order has been completed, You can review the order and leave a rating based on its quality and taste.

Go to the seller's profile by clicking on his username or picture to view all the reviews.

• When you're on the home screen, you'll see several listings of food items.
• You'll also see stars being displayed corresponding to each listing.
• These stars represent the rating that buyers have given to the items being sold.

From the support page, users can start a chat with hunger tale chat bot. Users can select any of the following options to initiate a live chat with hunger tale bot.

• Query
• Feedback
• Complaint
• Refund
• Order status
• Payment issue
• Order issue
• Technical issue

You can contact the Hunger tale customer support for any of the following reasons:

• Feedback
• Complaint
• Query

Chose reason -

• Service Issue
• Techinical issue
• Payment issue
• Delivery issue
• Seller Issue
• Customer Issue
• Safety
• Others

Attach any picture and screenshots
Fill a form field to describe why you're contacting the customer support.Press the submit button.
A pre-drafted mail is triggered from support@hungertale to the user mail id with the filled form details.

You can contact the Hunger tale customer support for any of the following reasons:

• Feedback
• Complaint
• Query

Chose reason -

• Service Issue
• Techinical issue
• Payment issue
• Delivery issue
• Seller Issue
• Customer Issue
• Safety
• Others

Attach any picture and screenshots
Fill a form field to describe why you're contacting the customer support.Press the submit button.
A pre-drafted mail is triggered from support@hungertale to the user mail id with the filled form details.

Under help and support of the account page, you'll see the option to view your faqs.